Privacy Policy

1. Introduction

This Privacy Policy explains how Container Sales Australia collects, uses, stores and protects your personal information when you visit our website, request a quote, place an order, or communicate with us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect personal information including:

• Full name
• Email address
• Phone number
• Business name (where applicable)
• Delivery and billing addresses
• Order details and purchase history
• Communications with our team
• Website usage and technical information

3. How We Collect Information

Information may be collected when you:

• Submit an enquiry or contact form
• Request a quote
• Place an order
• Subscribe to updates
• Contact our customer service team
• Browse our website

4. How We Use Your Information

We use your information to:

• Process orders and payments
• Provide products and services
• Respond to enquiries
• Arrange delivery and logistics
• Provide customer support
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and maintain security

5. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience and understand website performance.

Cookies may collect information such as:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on our website

You may disable cookies through your browser settings, although some website features may not function correctly.

6. Sharing Your Information

We do not sell, rent or trade your personal information.

We may share information with trusted third parties where necessary to:

• Process payments
• Arrange freight and delivery services
• Provide website hosting and technical services
• Comply with legal obligations

All third-party providers are expected to maintain appropriate privacy and security standards.

7. Data Security

We take reasonable steps to protect your personal information from:

• Unauthorised access
• Loss or theft
• Misuse
• Disclosure
• Alteration or destruction

While we implement appropriate safeguards, no method of electronic transmission or storage can be guaranteed as completely secure.

8. Access & Correction

You may request access to personal information we hold about you and request corrections if the information is inaccurate or outdated.

Requests should be submitted through our Contact Us page.

9. Marketing Communications

From time to time, we may send promotional information about products, services or special offers.

You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe option included in applicable communications.

10. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content or security of external websites and encourage you to review their privacy policies.

11. Changes To This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page and become effective immediately upon posting.